Shirts are only held for you once you place an order. Adding a shirt to your cart does not guarantee that you will be able to purchase it at a later date. If the shirt you want sells out before you proceed through checkout, a notice will pop up in step 2 of checkout and the item will be removed from your cart.

Is the site secure?
Any personal information given to baddhabit.com will be protected. Your information will not be disclosed to any third parties. Baddhabit.com's server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process!
In order to protect customers to the fullest extent, Badd Habit does not store your credit card information at any time.
To assist you in recognizing secure areas of the Baddhabit website, a small lock icon will appear in the lower right-hand corner of your web browser. When this icon is present, and in the locked position, you know that your information on that page will be secured.

Can I track my order status?
If you have a user account and were logged in when you placed your order, you can track your order status by logging in and accessing the My Account link from the site header.  All orders placed under your username will be visible on the View Previous Orders page.

How can I pay for my order?
Badd Habit only accepts Visa and Master Card. Only Debit Cards backed by a Credit Card company listed above can be accepted. We do not accept Switch, Electron, Maestro and some other international debit cards on our website.

Do you accept PayPal as a form of payment?
Unfortunately we have no immediate plans to offer Pay Pal as a payment option. PayPal is not supported by our merchant account and also does not offer the level of fraud protection we require. However if you have a Pay Pal debit card, we do accept those.  The PayPal debit card acts like a debit card from your bank account, it debits from your PayPal account or backup source. If you want to use your PayPal account to order and don't have this card, you should check it out. Just login to your PayPal account and click on "Products and Services" and go to the link for the PayPal Debit Card.

Can I place an order online and Pick it up at your warehouse?
If you place an order online, it must be shipped. If you want to pick up your order, you can come into our warehouse and place an order here for pick up. We are located at 1005 Lawrence Street, Port Townsend. WA 98368.  We are here Monday through Friday 9am-5pm. We accept the same forms of payment for walk-ins as we do on the site.

How do I send my order as a gift?
To send your order as a gift, just select "Yes it's a gift" when we ask "Is this a gift?" during the first step of the checkout process. If you click yes, the price and billing information will be hidden on the gift invoice. You will be given an option to add a note to the order.  Be sure to include who it is from!
We will not be able to change your order to gift status after it is placed, so be sure to select this option before you complete the order.
For international gift shipments, regular customs fee still apply.

I placed my order and didn't receive an email confirmation.
Should I place another order? If you completed all the steps of the checkout process and submitted an order but didn't receive an email confirmation, your order was likely placed.  Do NOT place your order again because it may result in a duplicate shipment. Be sure to check your spam folder for the confirmation email and add BaddHabit to your safe list for the future. If the confirmation email is not in your spam folder, here are some options to help you confirm your order.
*Log into your account and go to the order status page here.
*If you were signed into your user Account when the order was placed, you can go to your BaddHabit Account page and pull up your order history to see if there is a new order.
*If you aren't able to locate your order with any of these options or would like to contact us to complete an order search for you, you can email our Customer Service at sales@baddhabit.com

Why are you out of stock of a particular item?
Badd Habit keeps very limited quantities of shirts in stock. We do this for many reasons.

1.  We want these tees to be limited editions.
2.  We want to focus on introducing new shirts into our stock rather than restocking old designs.

If a design you really like is out, you can request a reprint.

How does a reprint request work?
Reprint requests don't happen on an individual basis. We only reprint designs after they receive a certain amount of requests from all of the users. If we ever reprint one of your requested tees you will receive an email stating so. Some designs you have requested may never be reprinted.
Our tees are primarily 100% cotton shirts so expect some shrinkage. To lessen this, try hang drying your tees.